My printout has lines running through it. What should I do?

  • Try the following:
    • The print head nozzles may need cleaning
    • Select a higher Quality Option or Print Quality in Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6/10.7 product software.
    • Make sure the paper Type or Media Type setting matches the paper you loaded.
    • Make sure the printable side of the paper is faceup. It's usually brighter or whiter.
    • The ink cartridges may need replacing.
    • Align the print head.
    • Your product won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the base in all directions
Published:  Oct 4, 2011 Was this helpful?​ Thank you for the feedback!
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