My printout has incorrect margins. What should I do?

  • The answer depends on whether you're printing, scanning, or copying. See the solutions below for your task.

    Printing
    • Make sure the paper settings are correct for your paper size in the Windows, Mac OS X 10.4, or Mac OS X 10.5 and 10.6 product software.
    • Choose the correct margins for your paper size in your printing program.
    • Use the Print Preview option in your Windows, Mac OS X 10.4, or Mac OS X 10.5 and 10.6 product software to check your margins before you print.
    • Make sure your paper is positioned against the right side of the sheet feeder.
    • If you're printing from a web browser, the pages may not print correctly due to the web page design. Try one of the following:
      • Check to see if there is a product Friendly Version (or similarly named) icon or link on the web page that you can click on.
      • Experiment with page setup and paper size, then select Print Preview from the File menu in your application to view the changes.
    Scanning
    • Make sure you've aligned the document correctly.
    Copying
    • Make sure you've aligned the document correctly.
    • Make sure your paper is positioned against the right side of the sheet feeder.
    • Make sure you pressed the correct Copy button on the control panel: B&W Copy for black-and-white documents or Color Copy for color documents.

    Related references
    Print From Your Computer
    Place Originals for Copying or Scanning
Published:  May 17, 2011 Was this helpful​? Thank you for the feedback!
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