I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?

• The cartridge may not be seated properly, and may need to be reseated.
  1. Turn on your product.
  2. Lift up the printer cover.
     
     

     Caution: Do not touch the flat white cable inside the printer.

  3. Push down the cartridge until it clicks into place. (If the cartridge is properly seated already, you may not hear a click.)
     
  4. Close the printer cover.
  5. The printer will start charging the cartridge.