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How should I load envelopes?

    You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 357 mm]).

    Note: Do not remove or insert the paper cassette during printing.

    1. Close the output tray, if necessary.
    2. Open the front cover.
    3. Pull on the front cover to pull out the lower paper cassette.
    4. Slide the edge guides outward.
    5. Set the front edge guide to the paper size you are using.
    6. Do one of the following:
      • Insert paper in the cassette with the glossy or printable side facedown.
      • Insert up to 10 envelopes, printable side facedown and flap edge left, as shown.
      • For legal-size paper, load the paper with the glossy or printable side facedown as shown.

      Note: Make sure the paper is loaded against the edge front guide and does not extend beyond the triangle symbol at the rear of the cassette.

    7. Slide the side edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    8. Keep the cassette flat as you insert it into your product.

      Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.

    9. Select the size and type of paper you just loaded on the product LCD screen.
    Always follow these paper loading guidelines:
    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side facedown.
    • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
    • Check the paper package for any additional loading instructions.
    Related tasks
    Selecting the Paper Settings for Each Source - Control Panel
    Related references
    Paper Loading Capacity
Published:  Aug 21, 2014 Was this helpful​? Thank you for the feedback!
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