text.skipToContent text.skipToNavigation
Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise WF-C20590

How do I restore my product's default settings?

    See below.

    Resetting Control Panel Defaults

    If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all.

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

    Note: This product automatically stores names, telephone numbers, and fax data in its internal memory log when faxing or emailing jobs. This product also contains an encrypted hard drive that is used for storing large and/or authenticated print, copy and scan jobs. You may erase data stored on the encrypted hard drive by following the steps outlined in the Administrator's Guide. It is recommended that data is erased before disposing or giving away the product.

    1. Press the  home button, if necessary.
    2. Select Settings.
    3. Select General Settings.
    4. Select System Administration. Enter the administrator password, if necessary.
    5. Select Restore Default Settings. You see a screen like this:

    6. Select one of these options:
      • Network Settings: Resets all network settings.
      • Copy Settings: Resets all settings for copying.
      • Scan Settings: Resets all settings for scanning.
      • Fax Settings (WF-C17590/WF-C20590/WF-M20590F): Resets all settings for faxing.
      • Clear All Data and Settings: Resets all control panel settings including the contacts list.
      You see a confirmation screen.
    7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Published:  Jul 13, 2017 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address