Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-M5799

How do I replace the ink pack?

  • See below.

    Make sure you have your replacement ink pack handy before you begin. You must install a new ink pack immediately after removing the old one.
    1. If the ink pack is low or expended, you see a message on your product's LCD screen and on your computer screen.
    2. Unlock and open the front cover.

    3. Press the ink pack tray until it clicks and pull it out.

    4. Remove the used ink pack from the tray.

      Note: Dispose of used ink packs carefully. Do not take the used ink pack apart or try to refill it.

      Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Seek medical advice if problems persist. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink packs out of the reach of children.

    5. Shake the new ink pack 10 times and remove it from the packaging.

      Do not touch the green chip on the ink pack.

    6. Insert the new ink pack into the ink pack tray as shown. Place the ink pack into the ink pack tray and move the handle forward to make sure the ink pack sets correctly.

    7. Make sure the top of the ink pack is level with the top of the tray and move the handle back to its original position.

    8. Slide the ink pack tray into the product until it clicks.

      Note: If you cannot insert the tray all the way, make sure the top of the ink pack is level with the top of the tray.

    9. When you are finished, close and lock the front cover.

    10. Follow the on-screen instructions to charge your product's ink.
    Related concepts
    Purchase Epson Ink Packs and Maintenance Boxes
Published:  Jun 21, 2018 Was this helpful?​ Thank you for the feedback!
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