I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. What should I do?

  • The ink tubes may need to be filled with ink. Flush the ink tubes as instructed below.

    Power Cleaning Using the Product Control Panel

    You can run a Power Cleaning using the control panel on your product.

    Note: After a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.

    1. Turn off the product.
    2. Visually check the ink levels and make sure each ink tank is at least one-third full.

      If you run a Power Cleaning when the ink levels are low, you may damage the product.

    3. Hold down the  power button, the OK button, and the down arrow button at the same time until the Power Cleaning screen appears.
    4. Follow the on-screen instructions to run the Power Cleaning.
    5. When Power Cleaning is finished, run a nozzle check.
Published:  Oct 11, 2017 Was this helpful?​ Thank you for the feedback!
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