What do my product's lights indicate?
Product Light Status
You can often diagnose problems with your product by checking its lights.
Lights 1 power light 2 Wi-Fi light 3 Wi-Fi Direct light 4 ink light 5 paper light Light status Condition/solution The power light is on The product is turned on. The power light is flashing The product is busy. Wait for the power light to stop flashing before turning off the product. The power light is on
The ink light is on
Initial ink charging may not be complete. See the Start Here sheet for instructions. The paper light is on No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the B&W copy button or the color copy button to clear the error. The paper light is flashing Paper is jammed in the product. Remove the jammed paper, and press the B&W copy button or the color copy button to clear the error. The power light is flashing
The paper light is flashing
An ink pad is nearing or at the end of its service life. Contact Epson for support. If a message to continue printing appears on your computer, press the B&W copy button or the color copy button to continue printing. All lights are flashing Paper or protective material is stuck inside the product. Open the scanner unit and remove any jammed paper or protective materials. Turn the product off and then back on again. If the error continues, contact Epson for support. The Wi-Fi and Wi-Fi Direct lights are flashing A Wi-Fi connection error has occurred. Press the Wi-Fi button to clear the error and try again. The ink light is on
The paper light is on
The Wi-Fi and Wi-Fi Direct lights are on
An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support. The ink light is on
The paper light is on
The product was not turned off correctly. Press the B&W copy button or the color copy button to clear the error, then perform a nozzle check and cancel any pending print jobs. Use the power button to turn the product off.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.Related concepts
Print Head Nozzle Check