The quality of my fax is poor. What should I do?
- Clean the scanner glass.
- Clean the ADF.
- Try changing the resolution setting on the control panel.
- Try adjusting the density setting on the control panel.
- Try changing the original type setting on the control panel.
- If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution.
- Try enabling the error correction mode (ECM) setting.
Sent Fax Quality is Poor
If the sent fax quality is poor, try these solutions:
Cleaning Your Product
Fax Sending Options
Published: Nov 16, 2017 Was this helpful? Thank you for the feedback!