My copies have incorrect or faint colors. What should I do?

• If your printouts are faint or have gaps, try these solutions:

  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink packs may be old or low on ink, and you may need to replace them.
  • Make sure the paper type setting matches the type of paper you loaded.
  • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
  • Align the print head.
  • Adjust the print quality in the product software.
  • Clean the paper path.
  Related concepts
  Print Head Alignment
  Print Head Cleaning
  Print Head Nozzle Check
  Related tasks
  Selecting Basic Print Settings - Windows
  Selecting Basic Print Settings - Mac
  Cleaning the Paper Guide
  Removing and Installing Ink Packs
  Related references
  Paper or Media Type Settings - Printing Software
  Related information
  Loading Paper