My copies have incorrect or faint colors. What should I do?

If your printouts are faint or have gaps, try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• The ink packs may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Adjust the print quality in the product software.
• Clean the paper path.
Related concepts
Print Head Alignment
Print Head Cleaning
Print Head Nozzle Check
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Cleaning the Paper Guide
Removing and Installing Ink Packs
Related references
Paper or Media Type Settings - Printing Software
Related information
Loading Paper