I replaced an ink cartridge, but my product shows that the same ink is expended. What should I do?
The cartridge may not be seated properly, and may need to be reseated.
- Turn on your product.
- Open the front cover.
- Push in the ink cartridge until it clicks into place.
- When you are finished, close the front cover.
The product starts charging the ink and returns to its previous state when finished.
Note: Do not turn off the printer during ink replacement.
Published: May 10, 2018 Was this helpful? Thank you for the feedback!