I replaced an ink cartridge, but my product shows that the same ink is expended. What should I do?

  • The cartridge may not be seated properly, and may need to be reseated.

    1. Turn on your product.
    2. Open the front cover.
    3. Push in the ink cartridge until it clicks into place.
    4. When you are finished, close the front cover.

    The product starts charging the ink and returns to its previous state when finished.

    Note: Do not turn off the printer during ink replacement.

Published:  May 10, 2018 Was this helpful?​ Thank you for the feedback!
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