My printer stops responding when I try to scan. What should I do?
Make sure your product's firmware is up to date. To update the firmware, you can use the following options:
- Run Epson Software Updater, which is installed the first time you install the printer driver.
- Select Settings and then Firmware Update on the product's control panel.
- Select Software Update on the Maintenance tab in the Windows printer driver.
Published: Apr 7, 2020 Was this helpful? Thank you for the feedback!