Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise WF-M20590F

My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?

  • Carefully clean the scanner glass and ADF. See below.

    Cleaning the Automatic Document Feeder

    You should clean the ADF if you see lines or streaks in your scanned images.

    Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.

    1. Lift the scanner cover all the way up.
    2. Clean the scanner glass and the glass area on the left with a soft, dry cloth. You can also use the cleaner tool stored inside the front cover of the product.

      Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it. Wipe off all remaining liquid after removing the dirt.

      Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.

    3. Lift the edge of the document cover as shown and use a soft, dry cloth to clean the glass strip beneath the ADF.

    4. Close the scanner cover.
Published:  May 14, 2020 Was this helpful​? Thank you for the feedback!
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