Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-4820

How do I create a header for my faxes?

  • The name and phone number you enter in the Fax Setup Wizard will appear in the fax header on your faxes. See below for instructions on using the Fax Setup Wizard.

    Using the Fax Setup Wizard

    You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu.

    Note: These settings can be locked by an administrator. If you cannot access or change these setting, contact your administrator for assistance.

    1. Press the  home button, if necessary.
    2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard. You see a screen like this:
    3. Select Proceed.
    4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.
    5. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20 characters. Select OK when you are done.

      Note: The name and phone number in the fax header identifies the source of the faxes you send.

    6. On the Distinctive Ring Setting screen, do one of the following:
      • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes or select All. Go to the next step.
      • If you do not have a distinctive ring service, select Skip and go to step 9.

      Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in the DRD Setting. If you select a ring pattern other than All, Receive Mode is automatically set to Auto.

    7. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow to change the settings.
    8. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and run the check again.
    If the Select Line Type screen appears, select the correct line type.

    If the Dial Tone Detection screen appears, select Do Not Detect. However, disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number.

    Related tasks
    Entering Characters on the LCD Screen
Published:  Aug 17, 2020 Was this helpful?​ Thank you for the feedback!
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