How should I transport or store my product?

  • If you need to store your product or transport it a long distance, prepare it for transportation as described here.

    Caution: During transportation and storage, follow these guidelines:

    • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here:

    • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When storing or transporting the printer, place it in a plastic bag and fold it closed.

    • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles.
    • Do not put opened ink bottles in the box with the product.
    1. Turn off the product.
    2. Wait for the  power light to turn off, then unplug the power cable.
    3. Disconnect any connected cables.
    4. Remove all the paper from the product and make sure there are no originals on the scanner glass.
    5. Lift up the scanner unit.
    6. Make sure the print head is in the home position on the right and move the transportation lock to the transport position.

      Do not touch the translucent film inside the product; otherwise, you may damage your product.

    7. Secure the print head to the case with tape as shown.
    8. Lower the scanner unit.
    9. Close the rear paper feed slot and output tray and lower the control panel.
    10. Place the printer in a plastic bag and fold it closed.
    11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.

    Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Make sure you remove the tape securing the print head before using the printer.

    Related concepts
    Print Head Cleaning
    Print Quality Adjustment
Published:  Apr 16, 2020 Was this helpful?​ Thank you for the feedback!
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