How should I load envelopes?

  • See below.

    Loading Paper in the Cassette

    You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.

    1. Open the front cover.

    2. Pull out the paper cassette until it stops.

    3. Slide the edge guides outward.

    4. Do one of the following:
      • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops.

        Note: Make sure the paper is loaded against the rear of the cassette.

      • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.

      • Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.

      • Load a sheet of loose-leaf or other paper with holes as shown.

        Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes.

    5. Slide the edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    6. Slide the cassette back into the product until it stops and close the front cover.
    7. Select the size and type of the paper you loaded on the product LCD screen and select OK.

      Note: If you are printing on letterhead, make sure you select Letterhead as the paper type. Make sure you select the correct paper size setting.

    8. Extend the output tray.

      Note: Do not remove or insert the paper cassette during printing.

      Always follow these paper loading guidelines:
      • Load only the recommended number of sheets.
      • Load paper short edge first and printable side facedown.
      • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
      • Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
      • If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
      • Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.
      • Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.
      • Fan and align the edges of envelopes before loading. If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
      • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
      • Load letterhead or pre-printed paper top edge first.
      • Check the paper package for any additional loading instructions.
Published:  Aug 5, 2021 Was this helpful?​ Thank you for the feedback!
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