Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise AM-C550

How do I use my product's control panel to automatically send an email of a scanned file?

  • You can set up a job in Document Capture Pro (Windows) or Document Capture (Mac) to automatically send a scanned item to Outlook or MAPI-enabled email applications. To set up a job for this purpose, see the instructions below for your version of the software.

    Note: Make sure your Epson product and computer are connected to the same network.

    Document Capture Pro

    Note: The screens shown may vary, depending on your OS version.

    1. Start the software.
    2. Select the Job Scan tab. You see this window:
    3. Click the Job Settings button. You see this window:
    4. Select New Job and enter a descriptive name in the Job Name field.
    5. Select Scan and enter your settings.
    6. Select Save and enter your settings.
    7. Select Index and enter your settings.
    8. Select Send and select E-mail from the Destination drop-down list.
    9. Select New from the Setting Name drop-down list.
    10. Enter an email address for your recipient and click Add.
    11. Enter a Subject and Message for your e-mail.
    12. Scroll to the bottom of the page and select Account Settings. You see this window:

    13. Set up your email account by entering your email address and selecting your Sending Method and Authentication settings.
    14. Click OK and select Next.
    15. Select Confirm/Test and enter your settings.
    16. Click Save. The Job Name will appear in the Job List.
    You can now use the added scan job when you scan from the product control panel.

    Document Capture

    Note: The screens shown may vary, depending on your OS version.

    1. Start the software.
    2. Click Manage Job and click + to create a new job.
    3. Enter a descriptive name in the Job Name field.

      Note: When scanning from the control panel, the Job Name will appear on the product's LCD screen.

    4. Select Scan and enter your Scan Settings.
    5. Select Output and enter your Output Settings.
    6. Select Destination and select Mail in the Destination pop-up menu.

    7. In the Destination Name pop-up menu, select Save As and enter a destination name in the window that appears. Click OK.
    8. Enter a specific email address where you'd like to automatically send the scanned attachment(s) in the E-mail Address field. Enter the subject and body of the email in the Subject and Body Text fields, respectively.

      Note: To attach your scan to a blank email, enter a Setting Name and select Check e-mail before sending. Leave the other fields blank.

    9. Click OK. The new job appears in the Job List.
    10. Click and select Event Settings. Select your new job from the drop-down list.

      Note: If the drop-down list is blank in Event Settings, restart your computer. Start Document Capture and perform this step again.

    11. Click OK and click OK again. The Job Name will appear in the Job Settings window.

    You can now use the added scan job when you scan from the product control panel.

Published:  Feb 23, 2023 Was this helpful?​ Thank you for the feedback!
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