How should I load envelopes?

  • You can print documents and photos on a variety of paper types and sizes.
    1. Pull out the paper support.

    2. Slide the edge guides out all the way.

    3. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.

      Note: Do not fan or curl photo paper.

    4. Do one of the following:
      • Insert paper, glossy or printable side up and short edge first, in the center of the paper support.

      • Load up to 10 envelopes in the center of the rear paper feeder. Load them printable side up, short edge first, and flap facing down.

      • Load a sheet of loose-leaf or other paper with holes facing as shown.

      • To load a sheet of paper longer than legal size, close the paper support and flatten the leading edge of the paper as shown. Select User-Defined as the paper size setting.

    5. Slide the edge guides against the paper, but not too tightly.

    6. Open the front cover, then pull out the output tray and open the paper stopper.

    7. If prompted by the product's LCD screen, select one of the following:
      • If the displayed paper settings match the loaded paper, select Confirm and press the OK button.
      • If the displayed paper settings differ from the loaded paper, select Change, select the size and type of the paper you loaded, and press the OK button.

      Note: If you do not want to display the paper settings screen automatically when you load paper, select Settings > Printer Setup > Paper Source Settings > Paper Setup Auto Display > Off. If you disable this setting, you cannot use AirPrint.

    Always follow these paper loading guidelines:
    • Load only the recommended number of sheets.
    • Load paper short edge first. You can load paper long edge first only if you have selected the User-Defined paper size setting and set the width of the paper as the size of the long edge.
    • Load letterhead or pre-printed paper top edge first.
    • Do not load paper above the arrow mark inside the edge guides.
    • If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
    • Do not use papers that are wavy, torn or cut, folded, damp, have stickers, or are too thick or too thin.
    • Fan and align the edges of paper and envelopes before loading. Do not fan or curl photo paper.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows or exposed adhesive flaps.
    • Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.
    • For pre-punched paper, load a single sheet of defined-size plain paper with holes at the left or right. Adjust the print position of your file to avoid printing over the holes.
    • For paper longer than Legal size, make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. Long paper cannot be held in the output tray. Prepare a box or tray to make sure that paper does not fall on the floor. Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.
    • Return unused paper to its packaging to avoid curling or reduction in print quality.
    • Check the paper package for any additional loading instructions.
    • Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.
    • To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the instructions supplied with the paper.
    Related references
    Paper Specifications
    Paper Loading Capacity
    Printable Area Specifications
Published:  Mar 23, 2023 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​