I still see white or dark lines in my printout after cleaning the print head three times. What should I do?

  • Power Cleaning Using the Product Control Panel

    You can run a Power Cleaning using the control panel on your product.

    Note: After a Power Cleaning, you must wait at least 12 hours before running another Power Cleaning.

    1. Make sure there are no errors on the LCD screen and the output tray is extended.
    2. Visually check the ink levels and make sure each ink tank is at least one-third full.

      If you run a Power Cleaning when the ink levels are low, or there is not enough free space in the maintenance box, you may damage the product.

    3. Load a few sheets of plain paper in the product.
    4. Press the  home button, if necessary.
    5. Press the arrow buttons to select Maintenance, then press the OK button.

    6. Select Power Cleaning and press the OK button.
    7. Follow the instructions on the LCD screen to run the Power Cleaning.
    8. When the Power Cleaning is finished, run a nozzle check.

    If print quality did not improve after running Power Cleaning, wait at least 12 hours without printing, then print the nozzle check pattern again. Run Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support.

    If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

Published:  Dec 15, 2022 Was this helpful?​ Thank you for the feedback!
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