Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-M5899

My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?

  • Carefully clean the scanner glass and ADF. See below.

    Cleaning the Automatic Document Feeder

    You can clean the ADF if you see lines or streaks in your copies or scanned images.

    Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.

    1. Open the ADF cover.

    2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF.

      Do not use a dry cloth; you may damage the ADF rollers. Do not use the ADF until the rollers have dried.

    3. Close the ADF cover and open the document cover.

    4. Clean the areas indicated in the image:

      Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Be careful not to scratch or damage the glass; this can affect scan quality.

      Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it. Wipe off all remaining liquid after removing the dirt.

    If a black line appears when copying from the ADF, location B in the following image may be dirty. Place the marked copy (A) on the scanner glass and clean the portion of the glass that lines up with the black line. Clean the same location on the underside of the ADF as well.

Published:  Oct 12, 2023 Was this helpful?​ Thank you for the feedback!
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