I still see white or dark lines in my printout after cleaning the print head three times. What should I do?

  • If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning.

    If you still see white or dark lines or gaps in your printouts after running Power Cleaning, turn the product off and wait for at least 12 hours. Run the nozzle check again and repeat the head cleaning if necessary. If print quality has not improved, you can run Power Ink Flushing. If quality still does not improve, contact Epson support.

    CAUTION:
    Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make sure each ink tank is at least one-third full before running a Power Cleaning, or it may damage the product. Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing. If the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature.

    CAUTION:
    Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing. If the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature.

    Note: Power Cleaning consumes more ink than Print Head Cleaning.

Published:  Mar 20, 2025 Was this helpful?​ Thank you for the feedback!
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