One of my colors is missing. What should I do?
Calibrate colors in the driver setup to the specific application or image. Set to Default and adjust from there. Perform self test (Press Load/Eject and power printer on) and check that seven colors are produced. If seven colors are not produced, print the default settings (Press Economy/Condensed and power printer on) to inspect dots. If test print shows missing dots, perform two cleaning cycles; (COLOR Cleaning)-Press the PAUSE Button, then, Alt and Economy Condensed 'OR' (BLACK Cleaning) Press the PAUSE, then, Alt and Load/Eject. Run the self test again to see if printing has improved. If the self test is still missing one of the four colors, try replacing the ink cartridge. If the condition persists, have the printer sent in for repair.
Was this helpful? Thank you for the feedback!