My printout is blurry or smeared. What should I do?

  • Make sure that the adjust lever is set to 0 for regular paper and + for envelopes or thicker media. If the paper seems damp or the printable side is face down, remove the paper and reload a new stack. If you have loaded special media without a support sheet, you may experience blurry printing. If the support sheet does not help, try loading one sheet at a time. If you tried to print on cardboard or other non-recommended media, your printouts may be blurry. Make sure the Media Type setting matches the paper or media loaded. Let the printer driver automatically select other settings for the best quality. Make sure multiple sheets are not entering the output tray causing the image to smear. Check to make sure that ink hasn't leaked into the printer. If there is excess ink, carefully clean the inside of the printer with a soft, dry cloth. If you are using High Speed and MicroWeave settings and the print heads are not aligned properly, try turning High Speed off and running the Print Head Alignment utility.
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