My printout has incorrect colors. What should I do?
The colors displayed on your monitor and the printed colors may not match. This is due to the fact that your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match the colors you see on your monitor screen. See the Color Guide for a complete description of printed colors. Check the ink setting in the printer driver; make sure it is set to Color, not Black. Make sure the Media Type setting matches the paper or media loaded. Let the printer driver automatically select other settings for the best quality. Check to see that the paper is loaded correctly by removing the paper and reloading it, making sure that the printable side is face up. Try changing the Halftoning and Mode options in the printer driver. If either setting is inappropriate for your document type, the color may appear incorrectly. You can also adjust various color settings in your printer driver and possibly your application software to correct color problems in your image. Also, the print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 6 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, try replacing the ink cartridge. Any ink cartridge installed into the printer must have a white label on top of it. If the white label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge which does not have the white label on it may damage the printer. If you have already installed a cartridge which is missing the white label, or if a previously installed ink cartridge was missing its white label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance.
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