The colors on my output are incorrect. What should I do?

  • Verify that you are using the EPSON Stylus Photo EX driver. Verify that the printable side of the paper is face up, and check the type of paper being used. EPSON brand paper, which is specifically designed for the Stylus ink jet series of printers, delivers the best printed output. Make sure the Media Type setting in the printer driver matches the paper or media you are using. Make sure you have selected a print resolution other than economy. The color settings in the printer driver settings may be set incorrectly for your document type (see Chapter 2 of the User's Guide for details), or the color settings in your application software may need adjustment. Refer to your software documentation for help on adjusting color settings within your application. Also, try changing the position of the thickness lever (located under the cover of the printer). Refer to Chapter 3 of your User's Guide for more information on the appropriate setting of the thickness lever. The print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, try replacing the ink cartridge. Any ink cartridge installed into the printer must have a white label on top of it. If the white label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge which does not have the white label on it may damage the printer. If you have already installed a cartridge which is missing the white label, or if a previously installed ink cartridge was missing its white label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance.
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