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Paper jammed in my product. What should I do?

    Do the following:

    1. Open the front cover and remove any paper.
    2. Open the paper cover and remove the spindle, if necessary.
    3. Raise the release lever.
    4. Remove any jammed paper and then lower the release lever.
    5. Close the paper cover and front cover.
    6. Select Pause from the product's control panel. The paper jam should be cleared.
    For more information, see the Paper is jammed section in the printer's User's Guide.
Published:  Feb 17, 2020 Was this helpful​? Thank you for the feedback!
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