Are there any tips on the best way to load roll paper?

  • If necessary, use the uncurling sheet that comes with the printer to straighten the paper before inserting it in the printer. To load paper correctly, gently hold the paper in place with your hand while you press the Roll Paper feed button. Don't force the paper to feed into the printer. Allow the paper to feed automatically. Use a triangle to make sure the end of the roll is cut perpendicular to the edges. If the end is cut on a diagonal, the paper may not feed smoothly. If you see a paper jam error message, press the Roll Paper button for four seconds to clear the jam. Always press the Roll Paper button to feed roll paper. If you press the Maintenance button instead and then turn either the printer or your computer off and on again, paper will feed unnecessarily and you'll see a paper jam error message.
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