text.skipToContent text.skipToNavigation
Home Support Printers Professional Imaging Printers Epson Stylus Pro Series Epson Stylus Pro 9600 - Photographic Dye Ink

I see a communication error when I try to print. What should I do?

    Check the following if you are getting a communication error when printing:

    Make sure the type of driver you installed matches the ink type in the printer.  Verify the ink type by checking the part number on the ink cartridges.

    Make sure the printer interface setting matches the connection type you're using. By default, the printer interface should be set to Auto, which supports all connection types.

    Check the physical cable connection and make sure the cable is not be longer than 10 ft. You may want to replace the cable.
Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address