text.skipToContent text.skipToNavigation

My product will not print. What should I do?

    If labels do not print or a print job stops, try these solutions:

    • Check for messages on the display.
    • Make sure the printer is selected in the software.
    • Make sure you have entered text for your label.
    • Replace the tape cartridge if necessary. Make sure the cartridge is correctly inserted.
    • Replace the batteries or connect the AC adapter.
    • Make sure the rear cover is closed.
    Related tasks
    Inserting and Removing Tape Cartridges
    Installing Batteries
    Connecting the AC Adapter
Published:  Jul 21, 2014 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address