My product is not functioning properly. What should I do?
The product may stop functioning due to static electricity or other causes. If your product does not function normally (i.e. the power doesn't turn on/off or the display is distorted) you will need to reset your product.
Do the following:
Warning: Resetting your product will erase all saved labels and formatting and return your product to default settings.
- Press to turn the power off.
- Press and hold + , and press .
- When a message appears, press (to cancel, press any other button).
The product will be reset.
Published: Aug 9, 2011 Was this helpful? Thank you for the feedback!