Support Other Products Connectivity Products Epson C823642 (10/100 Base-TX Ethernet Type B with AC)

The Current Status menu shows the message A communication error has occurred.. What should I do?

  • The printer is turned off. Make sure that the power cord is properly plugged into the electrical outlet. Turn on the printer. The printer is running the self test or initializing itself. Turn off the printer to terminate the self test, and then turn it on again. Allow the printer enough time to finish initialization. Multiple computers are monitoring a single printer, and the printer cannot reply to allof them at the same time. Decrease the number of monitoring computers or make the monitoring interval longer in the Monitoring Preferences dialog box. See "Setting monitoring preferences" on page 11-23 and "Tips for Using EPSON Status Monitor 2" on page 11-31. The printer is not ready to print. Make sure the printer is ready to print. For details, see your printer documentation.
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