My Epson all-in-one does not work since I updated to OS X 10.11. What should I do?

• You need to install the drivers for your product again.
  1. Go to the Epson support page. Select your product, then Downloads.
  2. Download the Drivers and Utilities Combo Package for your product for OS X 10.11. Make a note of the file name and the save location so you can retrieve it.

     Open the file you downloaded, and follow the on-screen instructions to install it.

     If a Drivers and Utilities Combo Package is not available for your product, go to the next step. Apple's Software Update may have drivers for your product.

  3. Select the menu > App Store > Updates. Install any updates available for your Epson product.
  4. Select the menu > System Preferences > Printers & Scanners.

     Your product should appear in the Printers list. If your product is not listed, click + and select your product. If you're using a wireless connection, select your Epson product as the Use setting, then click the Add button.

  5. Close the Printers & Scanners window.
  6. Try printing and scanning to see if the driver works.

     If the steps above solved the problem, you're done. If they did not solve the problem, contact Epson support at one of the following numbers:

  United States
  All-in-one or Scanner:	562-276-4382
  Inkjet:	562-276-7525
  Hours:	Mon.- Fri. 6 AM-8 PM (PT) Sat. 7 AM-4 PM (PT)

  
  

  Canada
  All-in-one or Scanner:	905-709-3839
  Inkjet:	905-709-2567
  Hours:	Mon.- Fri. 6 AM-8 PM (PT) Sat. 7 AM-4 PM (PT)