Why isn't my remote control working correctly?

• If your remote is not working or is intermittent, check the following:
  1. Make sure you are within 23 feet (7 m) of the document camera, and within range of the document camera's front or back sensor (approximately 300 to the left or right and 150 above or below).
  2. The remote control batteries may not be installed correctly or may be low on power. Try changing the batteries.
  3. Dim the room lights and turn off any fluorescents. Make sure the document camera is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the document camera's infrared receivers.
  4. Turn off any nearby equipment that emits infrared energy, such as a radiant room heater.