I'm having paper feed problems. What should I do?
If media does not feed straight or roll up on the auto take-up reel correctly, try these solutions:
- Make sure your media is at least 36 inches (91.4 cm) wide for best results.
- If your media is attached to the auto take-up reel with the printable side out, try attaching with the printable side in instead.
- If your media is thick, set the RIP software settings to use 3 passes or higher for best results.
- Perform the parallel adjustment procedures to correct the feed misalignment, especially after moving the printer.
Adjusting the Auto Take-up Reel (Parallel Adjustment)
Published: Dec 12, 2019 Was this helpful? Thank you for the feedback!