I'm having problems feeding media. What should I do?

• If media does not feed straight or roll up on the auto take-up reel correctly, try these solutions:

  • Make sure your media is at least 36 inches (91.4 cm) wide for best results.
  • If your media is attached to the auto take-up reel with the printable side out, try attaching with the printable side in instead.
  • Perform the parallel adjustment procedures to correct the feed misalignment, especially after moving the printer.
  • If Proceed to Drying after Print is set to either Short Feed, Rewind or Long Feed, Rewind and media is cut at the point just after printing, the media may come off the pressure roller when it is rewound before the next print job starts. When cutting the media after printing, hold down the  rewind button to rewind the end of the print to the cutter groove before cutting.