How do I clean the auto sheet feeder?

  • If ink smears on a printout when printing from the auto sheet feeder (especially on glossy paper), you can clean the auto sheet feeder roller to remove excess ink.

    Note: If ink smears when printing on glossy paper, we recommend printing individual cut sheets one at a time instead of using the auto sheet feeder.

    1. Load a few sheets of plain paper in the auto sheet feeder.
    2. Press the  home button, if necessary.
    3. Select Settings > Maintenance > Paper Guide Cleaning. You see a screen like this:
    4. Select Start to clean the paper guide. The paper is ejected.
    5. Check the ejected paper to see if it is clean.
      • If you see ink smears, press and hold Run Again. Repeat until there is no more ink on the ejected paper.
      • If there is no ink visible, select Done.
    Related tasks
    Loading Paper in the Auto Sheet Feeder
Published:  Apr 14, 2021 Was this helpful?​ Thank you for the feedback!
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