The paper will not load. What should I do?

  • Make sure the printer's power light is on and not flashing when you load the paper. If the light is on but flashing, do the following:

    1. Turn the paper feed knob counterclockwise as far as it will go. The printer's power light should be on and not flashing.
    2. Try loading the paper again.
Published:  Sep 14, 2018 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​