text.skipToContent text.skipToNavigation

The Photos print with incorrect color from Windows. What should I do?

    For the best results, make sure you use the ICC profiles for the type of paper you're printing on.

    To install the profiles, download SLD870_Paper_Setting_ENA.exe and install the file from the Downloads tab on the product's support page. Then follow the steps below to use the Epson SL-D800 Series Maintenance Tool Admin to install the ICC profiles.

    1. On your computer, do one of the following:

      Windows 10: Click > EPSON > Epson SL-D800 Series Maintenance Tool Admin.

      Windows 8: Navigate to the EPSON folder and select Epson SL-D800 Series Maintenance Tool Admin.

      Windows 7: Click or Start and select All Programs > Epson > EPSON SL-D800 Series > Epson SL-D800 Series Maintenance Tool Admin.

      Note: You may need to enter a password.

    2. Click System Environment Settings.
    3. Click Select for the Reading Paper Type File setting and select Desktop > SL-D870 Paper Setup > SL-D870_AmericasMedia_0.0.1. Then click Open.
    4. Click OK until you see You need to restart your computer. Close all open software and click OK. Your computer will restart.

      The paper types will now appear in the driver.

Published:  Jul 11, 2019 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address