Home Support Projectors PowerLite Series Epson PowerLite 826W+

Nothing projects on the screen. What should I do?

  • Try the following:
    • Check that the  power light is green, not flashing, and the A/V Mute slide is fully open.
    • Press the A/V Mute button on the remote control to see if the picture was turned off temporarily.
    • The projector may be in standby or sleep mode. If the  power light is orange, press the  Power button to turn on the projector.
    • If you've connected a computer, it may also be in sleep mode or displaying a black screen saver. Try pressing a key on the computer.
    • If the power was switched off and then on again, the projector may be cooling down. Wait until the  power light stops flashing and remains orange; then press the  Power button again.
    • If you are projecting from a DVD player or other video source, make sure you turn it on and press its Play button.
    • If you're projecting through your computer's USB port, make sure the USB Type B setting in the Extended menu is set to USB Display. The USB display feature is not available for Windows 98 or Windows Me.

      With Windows, you may need to install the USB display drivers manually by clicking My Computer or Computer, then EPSON_PJ_UD, then EMP_UDSE.EXE. If nothing is projected after the USB display drivers are installed, click All Programs, EPSON Projector, EPSON USB Display, then EPSON USB Display Vx.x on your computer.

      With Mac OS X, click the USB Display icon in the Dock. If there is no USB Display icon in the Dock, open the USB Display folder in the Applications folder and run USB Display.
    • If you see a black screen and the projector is connected to the computer's USB port (or through your network with your PowerLite 85+/825+/826W+), the application may be using DirectX drawing features, which are not supported.
    • Make sure the cables are correctly connected. See Connecting to a Computer.
    • If you've connected a laptop computer with a VGA cable, make sure it's set to display on an external monitor.

      If you're using a PC notebook:
      • Press the function key on your keyboard that lets you display on an external monitor. It may have an icon such as , or it may also be labeled CRT/LCD. You may have to hold down the Fn key while pressing it. Allow a few seconds for the projector to sync up after changing the setting. Check your notebook's manual or online help for details.

        On most systems, the key lets you toggle between the LCD screen and the projector, or display on both at the same time.
      • Depending on your computer's video card, you might need to use the Display utility in the Control Panel to make sure that both the LCD screen and external monitor port are enabled. See your computer's documentation or online help for details.

      If you're using Macintosh OS X:
      1. Select System Preferences from the Apple menu and click Display or Displays.
      2. Click Detect Displays.
      3. Do one of the following:

        Mac OS X 10.6.x users: Click Show displays in menu bar.

        Other Mac OS X users: Make sure the VGA Display or Color LCD dialog box is selected, click the Arrangement or Arrange tab, then make sure the Mirror Displays checkbox is selected.
Published:  Feb 11, 2010 Was this helpful​? Thank you for the feedback!
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