Home Support Projectors BrightLink Series Epson BrightLink 436Wi

The pen is causing interference and unwanted effects. What should I do?

  • If the pens are causing interference or unwanted effects, try the following solutions:
    • When both pens are used at the same time, make sure they are approximately 4 inches (10.16 cm) apart.
    • Turn off the pens when they are not in use.
    • Do not rest the pens on the image area of an interactive table, to avoid interference with your computer's mouse.
    • Try changing the Number of Pen Users setting from One User to Two Users.
    • Do not press on the pen tips when away from the board; accidentally pressing on the pen tips may cause the pens to write on the interactive surface.
    • Make sure that nothing is blocking the direct line to the infrared site.
Published:  May 17, 2013 Was this helpful​? Thank you for the feedback!
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