The product indicates an error. What should I do?

• The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

  Note: Your product may look different from the illustrations in this guide, but the instructions are the same.

  
  

  1	Power light
  2	Status light
  3	Lamp light
  4	Temp (temperature) light

  
  

  Power light	Status light	Lamp light	Temp light	Status and solution
  Blue	Blue	Off	Off	Normal operation
  Blue	Flashing blue	Off	Off	Warming up or cooling down
  Blue	Off	Off	Off	Standby or sleep mode
  Flashing blue	Light status varies	Light status varies	Flashing orange	Projector is too hot. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. Make sure the environmental temperature is not too hot.
  Off	Flashing blue	Off	Orange	Projector has overheated and turned off. Leave it turned off to cool down. Once the Temp and Status lights turn off and the power light turns blue (after about five minutes), try the suggestions below: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Orange	Off	Lamp has a problem. Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary. Clean or replace the air filter. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Flashing blue	Light status varies	Flashing orange	Light status varies	Replace the lamp soon to avoid damage. Do not continue using the projector.
  Off	Flashing blue	Off	Flashing orange	A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Flashing orange	Off	Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Flashing orange	Flashing orange	Auto iris error. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Orange	Orange	Power error. Turn the projector off, unplug it, and contact Epson for help.
  Light status varies	Light status varies	Flashing orange rapidly	Flashing orange rapidly	When transferring settings between projectors, the settings file may be corrupt or the USB flash drive or USB cable may not be properly connected. Remove the flash drive or cable, unplug the power cord, and try again.
  Flashing blue rapidly	Flashing blue rapidly	Flashing orange rapidly	Flashing orange rapidly	When transferring settings between projectors, writing may have failed and a projector error may have occurred. Turn the projector off, unplug it, and contact Epson for help.

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

  Related tasks
  Replacing the Lamp
  Cleaning the Air Filter and Vents
  Replacing the Air Filter
  Related references
  Projector Setup Settings - Extended Menu
  Projector Environmental Specifications
  Where to Get Help
  Related information
  Copying Menu Settings Between Projectors