All computer programs display correctly through my product except for video player software. A black box appears where the video should appear. What should I do?
- Most Windows applications and video cards do not support the playing of video files on two displays at the same time. If you're using a laptop, you can try turning off the video signal going to the built-in LCD screen and display only through the projector. Please consult your laptop's documentation for instructions on how to disable the internal LCD display.
Published: Jan 21, 2018 Was this helpful? Thank you for the feedback!