Support Projectors BrightLink Series Epson BrightLink Pro 1470Ui

No image or the incorrect image displays when I project through a USB connection. What should I do?

  • If no image appears or if the image appears incorrectly using the USB Display function, try the following solutions:

    • Press the USB button on the remote control.
    • Press the Source Search button on the control pad, remote control, or control panel and select USB Display.
    • Make sure the USB Display software has installed correctly. Install it manually if necessary.
    • Make sure the USB Type B setting in the Extended menu is set to one of the USB Display options.
    • On a Mac, select the USB Display icon in the Dock or from the Applications folder.
    • For images projected with Windows Media Center, reduce the screen size from full screen mode.
    • For images projected from applications using Windows DirectX, turn off DirectX functions.
    • If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson USB Display Settings program on your computer.
    • Turn off the Transfer layered window setting in the Epson USB Display Settings program on your computer.
    • If you are projecting using the WUXGA (1920 × 1200) video format and change the computer resolution during projection, the video quality and performance may decline.
    • Make sure you are using the most recent version of the USB Display software. You can download the latest version from the Epson web site. Go to (U.S.) or (Canada) and select your projector.
    Related tasks
    Selecting an Image Source
    Related references
    Projector Setup Settings - Extended Menu
Published:  Nov 9, 2017 Was this helpful?​ Thank you for the feedback!
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