Home Support Projectors Pro Series Epson EB-PU2120W

Vertical bands, static, or noise appear in the image. What should I do?

  • If the projected image seems to contain electronic interference (noise) or static, try the following solutions:

    • Check the cables connecting your computer or video source to the projector. They should be:
      • Separated from the power cord to prevent interference
      • Securely connected at both ends
      • Not connected to an extension cable
    • If you adjusted the image shape, adjust the Sharpness setting in the Image menu.
    • Check the settings on the projector's Signal menu to make sure they match the video source.
    • If available for your video source, select Auto as the Resolution setting in the Signal menu.
    • Select a computer video resolution and refresh rate that are compatible with the projector.
    • If you are projecting from a computer using a VGA cable, press the Auto button on the remote control to automatically adjust the tracking and sync. If the problem remains, display a uniformly patterned image on the screen and manually adjust the Tracking and Sync settings.
    • Make sure the correct Video Range or EDID settings are selected in the Signal menu.
    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
    • Try adjusting the Image Enhancement settings on the Image menu.
    Related references
    Input Signal Settings - Signal Menu
    Image Quality Settings - Image Menu
    Supported Monitor Display Resolutions
Published:  Apr 28, 2022 Was this helpful?​ Thank you for the feedback!
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