The remote control doesn't work. What should I do?

• If the projector does not respond to remote control commands, try the following steps until the problem is solved.

  Note: If you lose the remote control, you can order another one. Contact Epson for help.

  1. Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
  2. Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
  3. If the pairing screen is displayed, perform pairing again by holding down the  home button and  esc button on the remote control at the same time for about three seconds.
  4. If the projector does not display the remote pairing screen, perform pairing again by displaying the paring screen manually from the Remotes & Accessories menu using the arrow and enter keys on a USB keyboard connecting to the projector's USB port.
  5. If the image is projected from the projector, make sure you are operating the remote control within the reception angle and range of the projector.
  6. Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.