Support Projectors Projector Options Epson BrightLink Solo 3 Interactive Module (ELPIU03)

My pen doesn't work. It lags, skips, or does not write on the projected image. What should I do?

  • Try the following:
    • Recalibrate your pen.
    • Make sure the pen batteries have enough power. If the light on the pen doesn't turn green when you press the button, you need to replace the batteries.
    • Dim the room lights and turn off any fluorescent lights.
    • Make sure the projection surface and the pen receiver are not in direct sunlight or other sources of bright lighting.
    • Connect the USB cable directly from the computer to the interactive module, not through a hub.
    • Make sure the USB cable is securely connected to the interactive module and computer. Try disconnecting and reconnecting the cable to your computer.
    • From your operating system's Display utility, select Settings > Advanced > Troubleshoot, and set Hardware acceleration to None.
    • Update your computer's video driver.
    • If an X appears on the interactive pen icon, try restarting the Easy Interactive Driver.
Published:  Nov 14, 2011 Was this helpful?​ Thank you for the feedback!
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