faq-266947 | SPT_YOSEMITE-NS | OS X 10.10 Yosemite Support | s0

My Epson single function printer does not work since I updated to Mac OS X 10.10. What should I do?

You need to install the software drivers for your product again.

Select the menu > App Store > Updates. Install any updates available for your Epson product.
Select the menu > System Preferences > Printers & Scanners.
Your product should appear in the Printers list. If your product is not listed, click + and select your product.
Close the Printers & Scanners window.
Try printing to see if the driver works.
If the steps above solved the problem, you're done. If they did not help, contact Epson support at one of the following numbers:

Do one of the following:
- If your printer is already connected to your network, go to the next step.
- If your printer is not connected to your network, go to the Epson support page. Select your printer, then Downloads.
  Download the Drivers and Utilities Combo Package for your product for OS X 10.10. Make a note of the file name and the location you saved it.
  
  Open the file you downloaded, and follow the on-screen instructions to install it.
Select the menu > App Store > Updates. Install any updates available for your Epson product.
Select the menu > System Preferences > Printers & Scanners.
Your product should appear in the Printers list. If your product is not listed, click + and select your product. Select your Epson product as the Use setting, then click the Add button.
Close the Printers & Scanners window.
Try printing to see if the driver works.
If the steps above solved the problem, you're done. If they did not help, contact Epson support at one of the following numbers:

Published: Oct 15, 2014 Was this helpful? Thank you for the feedback!