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Epson SureColor S50675 High Production Edition
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- Top FAQs
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
Select the questions to view the answers
- What are the benefits of the ink not containing nickel?
- Should I use the Accuphoto or Stochastic profile?
- Rip-Queue indicates printing is in progress by displaying a percent status, but then it drops the print job, and nothing prints (with an Ethernet connection). What should I do?
- How do I perform a media feed adjustment while printing is in progress?
- Does the RIP support cutting?
- Can I save a job in Layout Tool?
- How often should I shake the cartridges?
- What do I need to set up my product?
- Does GamaPrint Pro support white or silver ink?
- What is in the Ink Starter Pack?
Select the questions to view the answers
- I see a Media Mismatch message in Rip-Queue. What should I do?
- I get a feed error after I load the media. What should I do?
- I see a Roll Type message. What should I do?
- I see the message Communication Error when I use a USB connection. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
Select the questions to view the answers
- Can I use third-party ink?
- Are the white and silver ink cartridges included with my product?
- Are different-sized ink cartridges available?
- Are ink cartridges included with my product?
- After using Orange Plus ink, can I revert to using orange ink?
- How long does an ink circulation take?
- Is there any nickel in the yellow ink?
- Can I turn off the white and silver ink if I decide I no longer want to use it?
- How do I upgrade from Orange ink to Orange Plus ink?
- What is in the Ink Starter Pack?
- What do I need to upgrade from Orange ink to Orange Plus ink?
- I can't shake the white or silver ink cartridges for a week. What should I do?
- Can I use the same ink cartridges in all Epson SureColor products?
- What are the benefits of the ink not containing nickel?
- How do I give the ink more time to dry before it goes through the take-up reel?
- How long will the cartridges last in the box?
Select the questions to view the answers
- How do I perform a cleaning during a print job?
- Can I perform an ink circulation manually?
- How much cleaning fluid do the cleaning cartridges use during initialization?
- What is included in the Epson maintenance kit?
- When should I perform a head washing or single channel washing?
- How do I perform a media feed adjustment while printing is in progress?
- How should I clean ink off of the rollers?
- When should I use the manual feed adjustment?
- What benefit does the optional dryer (standard on S50675) provide?
- When should I replace the wipers, flushing pads, and wiper cleaners included in my maintenance kit?
- When should I perform a light, medium, or heavy cleaning?
- How often should I shake the cartridges?
- What are the ruler-like marks on the heater and the rear of my product?
- How much cleaning fluid do the cleaning cartridges use during cleaning?
- What should I do with the waste ink?
- How often does my product automatically circulate the ink?
- Should I use the 100 mm, 200 mm, or 500 mm manual feed adjustment?
- How often should I perform maintenance and at what level?
- How do I clean the media holding plate (edge guide)?
- For how long can I leave my product off?
Select the questions to view the answers
Select the questions to view the answers
- How can I verify that I'm using the latest firmware on my product?
- What upgrades are available for my ONYX RIP?
- How long will it take to set up my product?
- Do I need to perform a separate feed adjustment when I use the green rollers?
- Does the RIP support cutting?
- My product came with stickers with three black bars on them. Where should I put them?
- When should I use the rubber weights?
- What do I need to set up my product?
- My product automatically prints jobs after they're ripped. How do I stop this?
- Does GamaPrint Pro support white or silver ink?
- Should I use the Accuphoto or Stochastic profile?
- How do I turn off the alert buzzer?
- When should I use multi-layer printing?
- Should I adjust the manual feed by millimeters or inches?
- Rip-Queue indicates printing is in progress by displaying a percent status, but then it drops the print job, and nothing prints (with an Ethernet connection). What should I do?
- Why should I create a custom media type?
- Does the additional dryer require an additional power outlet?
- Which interfaces does my product support?
- When should I use the green rollers?
- Which profiles are included with the software?
- The ONYX software shows that my product is not connected. What should I do?
- Do I need to RIP a job again if I want to print it again?
- Can I save a job in Layout Tool?
- Do I need to ventilate my product?
- Does GamaPrint Pro include profiling capabilities?
- How do I tell my product that the media is printable side in?
- What temperature is recommended for the heater, and how do I set it?
- How do I share custom media types?
- Do I need to align the take-in and take-up reels?
- How do I select the direction of the take-up reel?
- Do I need to level my product?
- How do I test my IP connection?
- How do I save my printer driver presets so I can restore them after I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I determine my printer driver version on my Mac?
- How do I manually install the Epson ICC profiles on my Mac?
- Where are the ICC profiles for my printer located on my Mac?
- My print job disappears from the Windows print queue but does not print. What should I do?
Select the questions to view the answers
- When would I need the additional dryer?
- How much power does my product consume?
- What is the maximum thickness of media my product will feed?
- What is the maximum width my product can print?
- What are the weight limits on the standard media feeding unit?
- Does my product have VOCs?
- What is the difference between the PE and the HD (heavy duty) version?
- What is the minimum door width my product will fit through?
- Why should I use the heavy roll media system?
Setup Guide
PDF
This document will assist you with product unpacking, installation, and setup.
User's Guide
PDF
This document contains an overview of the product, usage instructions, and technical specifications.
Notices and Warranty
PDF
This document contains compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in Latin America).
Quick Reference Guide
PDF
This document provides quick reference for common uses of your product.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-1305
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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