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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Wireless or Wired Connection
- Other
- When and how should I clean or replace the air filter?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Nothing projects on the screen. What should I do?
- Can I access the air filter while the projector is mounted on the ceiling?
- How do I connect speakers to the product?
- How do I set up my projector?
- How do I project an image from my iOS or Android device?
- The remote control doesn't work. What should I do?
- How do I set up a streaming device with the product?
- What do the different Color Modes do?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I set up my projector?
- How do I connect my image source to the product?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Which settings should I select when I turn on my projector for the first time?
- How do I set up a streaming device with the product?
- How do I set up a wired connection with the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I use the product's USB port to project an image?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- Can I control my product over a network?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains the Open Source Software License information for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720