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Support
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- How do I install the software for my product?
- Why can't I scan slides or negatives?
- My product makes a grinding sound when I turn it on. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I can't start Epson Scan. What should I do?
- How can I scan something that doesn't fit under the document cover?
- When installing SilverFast Ai6, how do I install the plug-in for all of my Adobe software?
- How should I clean the product?
- How do I decide which resolution to select when scanning from Epson Scan?
- Why doesn't scanning start when I press one of the buttons on the product?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I install the software for my product?
- I can't start Epson Scan. What should I do?
- Why can't I scan slides or negatives?
- When installing SilverFast Ai6, how do I install the plug-in for all of my Adobe software?
- Can I use SilverFast Ai6 in 3rd party software other than Adobe applications?
- I can't scan multiple document pages into a single PDF. What should I do?
- I see the message Image size is too large. What should I do?
- I see the message Cannot find film when I scan film. What should I do?
- Does Epson make drivers for Linux?
- Can I use my Epson product to scan x-rays?
- Why doesn't scanning start when I press one of the buttons on the product?
- What does the product's start button light indicate?
- My product makes a grinding sound when I turn it on. What should I do?
- Can I scan 110 film with my product?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
If your Epson product CD does not include a Windows Vista driver, please read this important information before inserting your Epson CD.
This Bulletin contains information regarding the Epson Scan ICM Updater v1.20 for Windows XP, XP x64, Vista 32bit and 64bit.
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720